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Case Studies

Case studies will help you understand the real systems and illustrate some of the practical difficulties and challenges that we have come across to achieve the best outcome.

Modena 360

Helping customers during emergency situations such as natural disasters meant quick base set up and fast turnaround time of vehicle inspection and services by the client.

The client, a full service IT company was battling the issue of knowledge management and management of lost or outdated internal and customer related documentation. They were also slow in meeting customer demands and providing quality service. The client approached Inexis with the requirement to upgrade their current system with better standardization of processors which would thereby allow the company to manage documentation and improve customer service. The client was also requiring the ability to configure several features by themselves and to manage permission levels across its staff.

In serving the client, Inexis developed a procurement management solution bringing together several distinct modules and features. The Sales Module provided the client with customer statistics, allowing sourcing of leads via a sales funnel. The Procurement Module allowed for management of quotes, orders and suppliers while the Customer Module dealt with client list via an integrated API. The solutions Ticketing Module provided an overview of ticketing. Inexis, with this fully satisfied customer is now looking at a powerful BI integration.