Digital Transformation - Managed Application Support

Managed Application Support

Are your legacy custom developed applications holding you back? Are your in-house teams burdened with supporting them? Our end to end application support service is perfect for you.

Managing legacy LOB applications can be a business nightmare due to

  • Original tech personnel being no longer available
  • Scarcity of documentation
  • Scarcity of personnel skilled in legacy technologies

Our end to end managed application support service helps your business focus on core competencies, while we do the heavy lifting. Our bundled support service includes

  • Project Management
  • Release Management
  • Software engineering and QA services
  • Project Management
  • Business support
  • Training

Benefits to the Business

  • Focus on core competencies by fully outsourcing the management of the application.

  • Cost effective when considering the opportunity cost of supporting legacy applications internally.

  • Free up business internal IT teams to develop new products and platforms

  • Acquisition of domain and tech knowledge by Inexis, can reduce the over dependence on key internal specific employees for the business, and reduce long term risk.

  • Professional documentation of systems by Inexis will ease the decision-making process on future improvements.

Business Model

  • Purchase a fixed set of Man Hours per month as support.

  • Support hours maybe utilized for multiple applications

  • Support operation will cover all requests related to User and Technical Support, Training, Documentation, Implementation and Defect Fixes

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